Effective Date: 2025-02-27
At Handy Hand Community Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our website or services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, postal address, and other contact details.
Health Information: Medical history, care needs, and other health-related information (only with your consent).
Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.
Payment Information: If you make payments for our services, we may collect payment details (e.g., credit card information).
2. How We Use Your Information
We use your information for the following purposes:
To provide and manage our services.
To communicate with you about your care needs, appointments, or inquiries.
To process payments and invoices.
To improve our website and services.
To comply with legal and regulatory requirements.
3. How We Share Your Information
We may share your information in the following circumstances:
With Your Consent: We will only share your information with third parties if you have given us explicit consent.
Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., IT support, payment processors).
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
We do not sell or rent your personal information to third parties.
4. Security of Your Information
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can configure your browser to refuse cookies, but this may affect the functionality of our website.
7. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Phone: +61 047 719 7426
Email: admin@handyhand.com.au
Address: NSW 2580, Australia
10. Governing Law
This Privacy Policy is governed by the laws of New South Wales, Australia. Any disputes arising from this policy will be resolved in the courts of New South Wales.
